Tuesday, July 24th, 2012
we have added a new page to our website – check it out: http://smbyayotte.com/employee-resources/
Tags: employee, employment, information, resource, servicemaster by ayotte
Posted in Business Services, Construction, Disaster Planning, Disaster Restoration, Fire Damage, Fun Stuff!, General, Mold, Promotions, Residential, Trauma, Water Damage | No Comments »
Monday, March 12th, 2012
March is here and with the record setting warm weather, we are all more than ready for winter to be gone for good and spring to be ever-present! At ServiceMaster by Ayotte we couldn’t agree more! This year we are so excited to celebrate spring, our team has put together a Spring Incentive package so we can welcome spring (and summer) with our top referral partners. Hold on to your seats because this is not just a one-time deal either! We are excited to announce our First Annual Ayotte Adventure that will continue on for what I hope will be many years to come (is forever too long?).
So what’s the catch? There is none. It is simple – we value you and your business. It is our job to take care of your customers, who too, are our customers. We want to make your job easier and ultimately, we want to ease the pain to a client who suffers a disaster of any nature – big or small. We (both ServiceMaster by Ayotte and DCI) are standing by 24/7 to help you out. The catch I guess is this – you need to utilize our on line ‘Assign a Claim’ form via our website (www.smbyayotte.com) or thru our soon-to-come QR Code. That is it! A customer of yours needs help (water or fire mitigation, restoration repairs, mold, trauma or specialty cleaning, or even just a ladder assist or inspection) – you electronically ‘Assign’ the work request to us. Just log on to www.smbyayotte.com or www.deutschecontracting.com and click on the ‘Assign a Claim’ tab in the upper right hand corner and you are done. We guarantee a response within 1 hour! Of course you can always call us direct at 877.945.0993, reference the ‘Assign a Claim’ and we will enter it in for you.
Tags: Adjuster, Agent, www.smbyayotte.com
Posted in Business Services, Community Events, Construction, Disaster Planning, Disaster Restoration, Fire Damage, Fun Stuff!, General, Mold, Promotions, Residential, Water Damage | No Comments »
Wednesday, February 29th, 2012
When is the last time you went a day, an hour, perhaps even a sentence without using one acronym? Especially now with the amount of texting that people do these days, actual words are going more and more by wayside. In light of this, I do think it’s timely that we do a little acronym review.
Long before texting, and maybe shortly after the popularity of asking that tasks be completed “ASAP,” ServiceMaster Clean developed “QRV”. In case the text messages that you share include more “lol’s” and “brb’s” than “QRV’s”, we’ll get you up to speed.
QRV is an “ASAP” program of sorts to provide renters, homeowners, and business owners with both quality and rapid response in time of water, smoke, fire, flood, tornado, and vandalism. QRV stands for Quality Restoration Vendor.
The following guidelines have to be upheld by a ServiceMaster Clean franchise to be designated a Quality Restoration Vendor, or QRV:
Should you see QRV included in a future text message you will know exactly what it stands for. If someone you knows experiences a disaster, help get them QRV, ASAP!
Monday, February 27th, 2012
Today, ServiceMaster is a trusted industry leader, serving more than 10.5 million customers with locations in the United States, Canada and 15 countries around the world. We operate several well-known and respected brands with a network of more than 5,000 company-owned locations and franchise licenses. Not only do we have a wide reaching wing-span, we also have a buffet of services to offer.
ServiceMaster Clean is known for the obvious – cleaning. To name a few, our services include:
Carpet Cleaning – Your carpet is often the first impression you make when someone walks in your home or business. Make sure you look your best and maximize your carpet investment with ServiceMaster Clean® carpet cleaning.
Daytime Cleaning - With daytime cleaning, you’ll cut costs, conserve our planet’s resources and increase building security. All while enjoying the extraordinary service you’ve come to expect from ServiceMaster Clean. You can also benefit from lower energy costs, heightened security, exceptional service, flexible scheduling and a service much friendlier to the environment.
Fire & Smoke Recovery – Our fire and smoke recovery process includes, emergency pre-cleaning, content cleaning, content packout, wall and ceiling cleaning, deodorization and full restoration repair.
Green Cleaning – In our commitment to doing business the right way and turning ordinary tasks into extraordinary service, ServiceMaster Clean® makes it easy to switch to environmentally conscious, green cleaning options. Green cleaning isn’t just associated with corporate responsibility and environmental protection. It’s linked to healthier buildings as well as reduced sick day absences.
Hard Surface Floors – Beautiful hard-surface floors can be one of the most impressive features of your facility. When regularly and correctly maintained, they can do more than create good impressions on your employees and guests. Attractive, well-maintained floors can help enhance your professional image, while providing a clean, safe working environment.
Odor Mitigation – At ServiceMaster Clean, we know that odors stemming from fire and smoke damage, water damage,and biological concerns can greatly disrupt yourpolicyholders’ lives. Removal of severe odors requires a variety of professional products, systems and specialty equipment. Often multiple treatments are necessary during the restoration process. We have the capabilities to remove a wide range of odors like protein, trauma and sewage based odors, as well as fire, smoke and water odors.The odor removal process includes:
Step 1: Identify odor source
Step 2: Select deodorization process
Step 3: Proper cleaning of affected areas to remove the odor residue
Step 4: Final odor removal process
Packout Service – Some restoration projects require that your contents and furnishings be inventoried, packed and safely transported to our climate-controlled warehouse for cleaning, restoration, deodorization, re-packing and storage until the structural restoration is complete. Our automated inventory control system (MSM) tracks the status of your belongings from move out to move back.
Trauma Services – In the aftermath of a traumatic event, two things matter most: response time and level of experience. It takes a high level of dedication and professionalism to handle the rigors of violent crime and accident scenes on a daily basis. That’s why ServiceMaster Clean offers specialized, trauma cleanup services—to provide a partner you can trust with restoration when it’s needed most.
Water Mitigation – Pipe bursts, leaking water heaters and other plumbing mishaps can occur when least expected. Our experts understand that experiencing water damage can be difficult. That is why as the leader in our industry, we are on call 24 hours a day, 7 days a week, 365 days a year!
If all of this is not enough, keep in mind that ServiceMaster Clean leads the service industry in customer satisfaction and value. That’s because we’re dedicated to doing business the right way, consistently delivering on ordinary tasks and exceeding your service expectations. It’s a commitment that is reflected in our ongoing development of advanced materials, methods, training and quality assurance programs. As a result, no other vendor can offer the caliber of extraordinary service we maintain.
Monday, October 18th, 2010
With the recent flooding in the area we have received quite a few calls about mold, and how to remove it by yourself. As always we tell our customers that these tips and procedures depend on the type of mold. And if you want to be sure that the mold is taken care of properly you must always hire a professional. ServiceMaster by Ayotte is trained in Mold Remediation, call us with any questions or to schedule an appointment/estimate.
To remove mold, first start with a vaccuum and remove any dry material. Preferrably a vaccuum with a HEPA filter.
Mold can be removed from hard surfaces such as hard plastic, glass, metal and counter tops by scrubbing with a non-ammonia soap or detergent. (Do not mix ammonia and bleach; the fumes are toxic.)
It is difficult to completely remove mold from porous surfaces such as paper, Sheetrock (drywall) and carpet padding, so these materials should be removed and discarded.
Scrubbing may not completely remove mold growth on structural wood, such as wall studs, so it may need to be removed by sanding.
Wear personal protective gear and isolate the work area from the rest of the home.
After the mold is removed, disinfect the area using a bleach and water solution or another disinfectant.
The amount of bleach recommended per gallon of water varies considerably. A clean surface requires less bleach than a dirty surface. A solution of 1/4 cup to 1/2 cup bleach to 1 gallon of water should be adequate for clean surfaces.
The surface must remain wet for about 15 minutes to allow the solution to disinfect. Concentrations as high as 1½ cups of bleach per gallon of water are recommended for wood and concrete surfaces that could not be thoroughly cleaned.
Provide adequate ventilation during disinfecting and wear rubber gloves.
Finally, rinse the entire area with clean water, and then rapidly dry the surfaces.
Use fans and dehumidifiers or natural ventilation that exchanges inside air with outside air.
As always, don’t hesitate to call ServiceMaster by Ayotte with any questions. 877-945-0993